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[Smokeylynn]

I have sent two in the last two weeks and so far they have not responded.

[Smokeylynn]

So now I have to file a dispute with my CC for the shipping they charged me because they are completely ignoring me like a bunch of children. I had an account with them online and it magically disappeared. As if I no longer exist as a customer. Did this happen to anyone else? Just curious.

[meziane67]

Originally Posted by Smokeylynn

So now I have to file a dispute with my CC for the shipping they charged me because they are completely ignoring me like a bunch of children. I had an account with them online and it magically disappeared. As if I no longer exist as a customer. Did this happen to anyone else? Just curious.

You should have a good chance as they never delivered...I had that once with an coffee offer - they charge me 9.95 but never shipped anything, answere the phone or replied to email, as if they don't exist and they forgot to turn of the voicemail. but my CC gave me back my money.

Did u get at least credit for it? If so, then it would be a free offer :)

[Smokeylynn]

Yes. I got credit and I am thankful for that but they will probably take it away from me.

[mitchman1213]

Do you guys know if just canceling the recurring order is enough? Or do you have to email them as well?

[Smokeylynn]

It is supposed to be according to them.

[mitchman1213]

ok....guess we'll find out in a few days ha

[Smokeylynn]

Originally Posted by Smokeylynn

Yes. I got credit and I am thankful for that but they will probably take it away from me.

Update: So after filing my dispute with my cc because I did not receive my product, I am on hold on the entire znz network (one of my favorites). I have not had a chance to talk to Patrick yet to find out how to fix it. What bothers me the most is the reason they gave: Use of a stolen credit card.

I am not a thief and I think that will be easy enough to prove but this is quite a hassle and not worth it if you ask me. Be careful everyone.

[greensunited]

Originally Posted by Smokeylynn

Update: So after filing my dispute with my cc because I did not receive my product, I am on hold on the entire znz network (one of my favorites). I have not had a chance to talk to Patrick yet to find out how to fix it. What bothers me the most is the reason they gave: Use of a stolen credit card.

I am not a thief and I think that will be easy enough to prove but this is quite a hassle and not worth it if you ask me. Be careful everyone.

Wow! I am so sorry to hear this...I am sure that must be very frustrating and upsetting for you...I hope that you can get things straightened out with ZNZ really soon!

I also did one of the Pyurwater offers recently....so far I have been lucky...I received instant credit & also received my product when they said it would arrive.....Not sure if the product is really doing anything at this point....since I have only been using it for a few days.

[Smokeylynn]

Thanks. Patrick has been really helpful. I just have to do another offer. He knows I did not use a stolen credit card. It really upsets me that they would say that because everyone that I greened for will see that as the reason. It just looks really bad but it is fixable.